Bundled into the future of work topic is the idea of continuous learning. General skills will be important across a sector, while specific skills allow an employee to better deliver work for their employer. Less charted is the order in which new skills and operating procedures are shared with an employee.

In an article on HR outlet TrainingZone, I’ve attempted to bring together some content design princples for L&D leaders to use when thinking about using digital to deliver training content to frontline workers. Onboarding is the focus, a point in the Employee Experience when a new joiner is formulating their general opinion of the company, while trying to prove workplace competencies.

Read the full article here (I’m not allowed to share it in-full on Medium)


Within the context of economic development, the history of Johannesburg’s industrialisation is one of the most aggressive. At the time when its gold outcrop was discovered in 1884, the area remained sparsely populated by Afrikaner farmers, themselves migrants from the more established Cape Colony. Mining subsequently demanded for the rapid recruitment of labour from areas as far as Botswana’s Francistown, 600km to the north, prompting a rate of population growth that now sets Johannesburg as one of the largest cities in Africa. This massive growth, coupled with under-resourced waste management has led to an urban environmental crisis as landfills mount…


Stumble half a block from the campus at University of California, Berkeley and you might be lucky enough to fall into one the city’s most serene reaches. Completed in 2009, the David Brower Center is a magnificent piece of building design, integrating technologies like underfloor air distribution and rain water harvesting around a cool concrete frame. Thanks to these efforts and LEED Certification, the space provides a credible home for conscientious projects, including its latest installation, Art/Act: The Canary Project, a multi-disciplinary collection of pieces that engage with environmental issues in California.

A series of six posters along the front…


Photo: Scott Rinckenberger

You know you’re a serious outdoors brand when the US Military come to you with an enviable request to design a portable device that can remove viruses, bacteria and protozoa from untreated water supplies. Despite the vast technical advancements in apparel and hardware that have enabled servicemen and everyday adventurers to extend their ambitions to colder, harder terrain in recent years, supply of clean drinking water still places a very real threshold on the length of a trip. …


When it comes to corporate thinking about how humans treat the world’s natural environments, outdoor brands Clif Bar and Patagonia always seem to be leading the race. Both companies are fixed between the Pacific and California’s Central Valley, each with visions that drive deep into the future of consumption. To the north, Clif Bar have been producing energy bars for past 30 years while Patagonia have focused on apparel for climbers, skiers and fishermen. …


Vjosa River, Albania (Image: Goran Subic)

Open a map of Europe and you’ll notice its blue heart is located off-center, pinned geographically to the south-east in the Balkans. Whereas waterways of the continent’s heavily engineered countries have already been tamed, the babbling streams and surging rivers that leap from watersheds in south-east Europe continue to run wild. Yet it looks as though these rivers are set to follow the tale of their ancient neighbours, with comprehensive plans to dam and control waterways being well underway.

From nearby Vienna, NGO RiverWatch are active in preventing the building of new dams in the Balkans, as well as other…


In a smart, leafy neighborhood in the center of Prague, a corridor colored by a tired teal plastering funnels your focus toward a twin set of black steel doors, F-e-s-t-k-a slashed and underlined in white paint across the pair. Since 2010, Festka have carved a reputation from this outpost using titanium, carbon, and steel. Delicate flecks of paint and welded joints unite the materials and brand them unmistakably.

By the time I arrive at Festka’s headquarters on a warm Friday evening, a stream of middle-age professionals have already started to swing by to collect their serviced and fortified rides in…


Follow the afternoon Ora wind over Lake Garda’s north shore, through the neat rows of olive groves and vines and you’ll come across a small collection of industrial plants hugging the outskirts of the ancient town of Arco. It was here that Italian textile manufacture Aquafil began making synthetic fibres back in 1969, marking the beginning of a dynamic story of growth and innovation in a valley more suited to Steinbeck than to pipes, plumes and pistons. …


After outlining the achievements of his multi-year project during the opening of a flagship Arc’teryx store in London, photographer Jordan Manley continued with a presentation of his first climbing tour of the British Isles, a trip that developed a new reverence for the culture of the sport. Here’s his talk transcribed:

…and so through this multi-year project I really developed a passion for storytelling, by using my camera and my lens as a way to explore landscape and culture. …


By now the room is stuffed full with slim down jackets and preppy threads as the latecomers adopt their favorite squatting poses with cerebral calm. For on this dark evening in November 2011, an audience has gathered in Stanford’s Cemex Auditorium for something controversial, a presentation from a speaker whose own version of a MBA declines “Management By Absence”. Such an outlandish protocol could easily be mocked in these parts, if only it didn’t also underscore one of California’s trending success stories. …

Will Ross

Founder at Tendo - Skills Wallets for Frontline Work

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